Customer experience is not just limited to the business world. It plays a major part in the education sector as well. However, CX in the education sector is a tricky proposition as it often involves personalities at the very extreme ends of the spectrum – teachers, who are often senior in terms of age, experience, and students, who are at the opposite end.
Thus, when designing surveys for educational institutions, all these factors are to be taken into consideration.
Our education survey template exhaustively covers various aspects of the education sector, taking into account faculty experience, student experience and campus experience. In each section, it measures different factors like academic experience, admission process etc.
Download our education survey template to get an idea of the needs, preferences, and experiences of your students and faculty.