Transform University Experience with Experience Management

Build a student experience solution that connects students, educators, and administrators on one platform. Drive innovation with cutting-edge learning technologies and tools, as well as artificial intelligence.

This way your students get the best possible education and rewards at each step of the learning process.

Every Experience Matters. Turn every student's interaction into an opportunity to create a meaningful relationship with your students.

Processing millions of data points and delivering actionable insights, S2C’s education experience solution empowers educators to improve student, campus, faculty, and alumni experience. Work smarter by identifying root causes of essential outcomes and taking timely action toward meaningful improvements: applicant experience, graduation rates. You’ll work faster with self-service data exploration, creating dashboards and reports in minutes.

Every Experience Matters. Turn every student's interaction into an opportunity to create a meaningful relationship with your students.

Processing millions of data points and delivering actionable insights, S2C’s education experience solution empowers educators to improve student, campus, faculty, and alumni experience. Work smarter by identifying root causes of essential outcomes and taking timely action toward meaningful improvements: applicant experience, graduation rates. You’ll work faster with self-service data exploration, creating dashboards and reports in minutes.

Optimize Academic Experience Throughout the University

Optimize Academic Experience Throughout the University

Get S2C’s Multipurpose Education Survey Template

The education survey template is a multipurpose survey template that includes a precise set of questions to know your student’s/faculty opinion, satisfaction/dissatisfaction with the various policies/school offered by the institution, etc.

Get S2C’s Multipurpose Education Survey Template

The education survey template is a multipurpose survey template that includes a precise set of questions to know your student’s/faculty opinion, satisfaction/dissatisfaction with the various policies/school offered by the institution, etc.

Collect feedback across the university using S2C's Education Experience Tool

S2C’s education experience tool allows you to measure and improve academic experiences throughout the university

MicrosoftTeams-image (43)
Faculty Experience

To improve faculty engagement and student success, analyze and support the experiences of faculty with data to identify needs, create action plans that enable more impactful learning experiences, and develop more supportive coaching opportunities.

MicrosoftTeams-image (42)
Student Experience

Assess student satisfaction at each touchpoint to see how the whole academic experience affects academic progress and outcomes after graduation. Analyze student experiences and enable more impactful experiences for the students.

MicrosoftTeams-image (41)
Campus Experience

Monitor, measure, and respond to engagement across campus–from the student center to housing, residence halls, and more. Identify gaps in the campus experience and inform action that improves student, faculty, and staff happiness with our higher education analytics tool.

Collect Student Feedback

Students are a crucial part of any educational institution. Collect student feedback and measure various aspects of student life on campus and beyond, including the learning environment, extracurricular activities, campus culture, and much more. Gain insights into how different departments or programs can contribute towards improving satisfaction among students.

  • Objective based survey and sample customization
  • Quantitative and qualitative student surveys
  • Increase response rate and reduce survey fatigue

Collect Faculty Feedback

With the strongest impact on your students, faculty are critical stakeholders. Keep them engaged by offering high-quality learning experiences, and enabling alignment among institutional objectives. Capture their performance and input in a systematic manner, with real-time dashboards so that you can react quickly to improve their academic output. Invest in your faculty to reduce attrition.

  • Data driven faculty performance management
  • Capturing faculty feedback for better resource allocation
  • Managing onboarding, development and exit process

Capture Omnichannel Feedback using Branded, Personalized Surveys

S2C provides you with the ability to create branded and personalized DIY surveys and gain useful feedback from students and faculty.

  • Exhaustive question types to choose from such as NPS, single choice, multi-choice, etc.
  • Collect feedback using multiple channels such as SMS, WhatsApp, social media, etc.
  • Capture academic feedback throughout the university.

Generate Real-time Insights

  • Analyze the data collected in real-time to find the gaps in your academic experience.
  • Choose from a vast variety of widgets and charts.
  • Export reports, raw data into PPT, excel, SPSS format.
  • Understand your students and faculty through text and sentimental analytics.

Survey2Connect’s Experience Management Solutions for Education Industry

S2C’s Academic Experience tool provides you with complete autonomy to build the best-in-class academic experience.

Survey2Connect’s Experience Management Solutions for Education Industry

S2C’s Academic Experience tool provides you with complete autonomy to build the best-in-class academic experience.

Improve application-to-admission yield rates

Survey2Connect allows you to manage the entire admission experience for all your prospective students. Collect student feedback on the admission process and use the insights to manage and create a better applicant experience.

  • Create the best possible applicant experiences.
  • Use data backed insights to improve upon the admission experience for students.
  • Better engage, track and convert prospects into admitted students.

Advanced Analysis

Survey2Connect provides universities with the feature of advanced analysis to further help you in managing your overall campus experience.

  • Create real-time reports.
  • Understand the gaps and provide immediate responses.
  • Pinpoint areas where immediate attention is required.

Understand student and faculty behavior

Carefully analyze your student’s and faculty’s experience to better understand what drives their experience and how you can use it to your advantage.

  • Gain insights into the most common terms being mentioned by students in your feedback collection surveys.
  • Use predictive analysis to understand the key experience drivers.
  • Understand the key factors responsible for bad campus experiences by analyzing the insights from feedback surveys.

Informed Actions To Design Memorable
Customer Experiences

S2C’s Customer Experience solutions deliver meaningful insights to facilitate strategic decision making.

Voice of Customer

Capture the voice of customer through a multitude of channels and empower your front end employees to customize brand’s offering for an enhanced customer experience.

Customer Satisfaction

Understand different elements of your brand that enhance customer satisfaction and view customer feedback and underlying sentiment in insightful dashboards.

Detractor Recovery

Convert your brand’s detractors into loyal promoters by improving and redesigning their customer experience. Predict detractor behavior and take timely actions to fix service gaps.

Explore S2c’s
Product Portfolio

Digital Research

Digital research solutions designed to manage your on-field and off-field research. Use S2C’s customizable survey tools, AI enabled analytics with intuitive reporting and panel management for superior results.

Brand Experience

Test your brand’s perception and predict brand performance by capturing real customer insights. Build brand experiences that are delightful and can lead to loyal customer relationships.

Employee Experience

Tap into the employee pulse of your organization with S2C’s employee experience management solutions. Capture 360 degree feedback and enhance employee engagement organically.

Audience

Access globally distributed customer segments to generate realistic market insights. Gather customer inputs from diverse channels on an integrated platform to devise analytics based actions.

The world’s best brands turn To S2C for CX

Niva Bupa