Hey there, Looking for the best alternatives for Medallia?Let's face it. Finding the right survey software isn't easy. With numerous survey tools in the market, you need a tool that suits your unique business needs, is affordable, and brings more value to the table.In this blog, we’ve compiled a list of the top 8 alternatives to Medallia in 2022.Survey2ConnectMedalliaQuestionproSurveyMonkeySurveySparrowGetFeedbackAlchemerInmoment
Survey2Connect is an end-to-end cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. With an easy to use and user-friendly interface, it has become the best alternative to Medallia. Survey2Cnnect is a leading experience management platform and is known for its customer first approach. Survye2Connect offers competitive pricing with flexibility as per the needs of the users.
Pricing: Competitive and flexible pricing model
Qualtrics is one of the leading experience management platforms globally. Qualtrics is known for its features and the flexibility it provides to its users. Qualtrics allows its users to build complex and beautiful surveys using a number of features and logics.
Pricing- Contact Qualtrics
QuestionPro is a SaaS company that provides survey solutions to measure and manage customer experience, employee engagement, and the pulse of the audience. QuestionPro is a reasonable alternative to Medallia with a wide list of question types.
Pricing- Available on request
SurveyMonkey is yet another feedback management platform which comes off as a decent enough alternative to Medallia. SurveyMonkey provides access to expert-written survey templates that speak to customers, employees, or your target audience.
Pricing- Available on Request
SurveySparrow is a relatively new customer and employee experience management tool specialized in highly-engaging and mobile-friendly surveys. SurveySparrow offers NPS surveys, offline and chat surveys as well as classic online forms.
Pricing- Available on request
Getfeedback is a feedback management solution that allows customers to connect all of their CX surveys for actionable insights. GetFeedback is constantly evolving based on its product roadmap and is always open to feedback from its customers.
Pricing- Available on request
Alchemer is a customer feedback management software that helps companies conduct a 360-degree review and maintain high standards of data security. Alchemer helps organizations understand and transform how they engage with their markets, customers, and employees.
Pricing- Available on request
InMoment is an experience management platform that is yet another alternative to Medallia. It includes customer experience, employee experience and market research and claims to be a leader in experience intelligence.
Pricing- Available on request
The biggest drawback of Medallia is its cost. You can get the same features as Medalia for half the cost if you consider these alternatives. If you are a small business, it can be overwhelming to have an expensive experience management tool. All the alternatives mentioned here are much more pocket friendly and provide the same features as Medallia.
While Medallia is one of the best experience management platforms out there, people often complain about its poor data integration capabilities. You can get such features I=if you wish to switch to an alternative of Medallia.
Medallia lacks in providing its users with access to specialized survey tools, whereas there are a lot of alternatives available in the market which provide such specialized features. There are a lot of necessary features that the alternatives can provide better than Medallia. This is all the information you may need if you’re considering an alternative to Medallia. By now you must have gotten an idea if you want to switch from Medallia or not. Stay in touch with Survey2Connect for more insightful blogs
