Get Rich Market Insights With Digital Research Solutions

Collaborate with S2C to manage all your research needs and achieve integrated insights to build great experiences.

Research Studies That Can Easily Be Performed On S2C

End to end Digital Research of product, technology, customers, competition, and marketplace to make data-driven decision for your business

Need Understanding

Understand better about your TG through criteria like priorities, requirements, common interests, etc

Competitive Benchmarking

Compare products, services, and practices with a competitor and find out where you stand

Ad/Promotion Testing

Make sure your advertisement resonates with your TG, leading to better conversion rates and brand image

Dipstick Study

Conduct dipstick / Adhoc studies on the fly within a matter of minutes

Mystery Shopping/Audlts

Get into your customers shoes to find out your customers experience by becoming one

Customer Feedback

NPS & CAST survey are conducted to find out customer loyalty and experience with your company

Purchase Behaviour

Take your level of customer understanding beyond. Drive into the behaviours that influence purchase decisions

Product Launch Feedback

Assumptions can leave room for error, a risk you can’t afford to take. Find out does your product meets future needs

Understand Your Business Needs Through Digital Research

Understand and get into the shoes of your customer to have the best data driven action plan for your business

Building Robust Business Processes
Powered By Research

S2C’s digital research solutions help you understand what your business needs and how to achieve it

  • Improve Customer Feedback Capture
  • Enhance Field Research with Digitized Solutions
  • Take Informed Product and Pricing Decisions

Partner with Survey2Connect for accessing a wide range of industry benchmark and completely customizable Digital Research tools and create customer experiences that boost your brand.

Survey Tool

Create Intuitive & Efficient DIY Surveys

S2C’s Survey Tools are highly intuitive and easy to use. Design custom surveys using advanced logic and exhaustive question types which are best suited to your business needs, and execute them through integrated channels for optimum data capture.

  • Automate the conversations by integrating surveys with CRM/ERP systems
  • Select from a list of exhaustive 25+ question types, and Advanced logics
  • Create Multilingual surveys to reach every demographic

Audience

Connect With Quality Respondents In Minutes

Survey2Connects’ DIY platform allows you to create multilingual responsive branded surveys and share them with an audience spread across 150+ countries and 100,000,000+ registered customers. Check the responses in real-time and take decisive actions.

  • With easy budgeting, create user profile on the basis or region,
    education level, age etc
  • Get quality response from our 4500+ global panels
  • Use S2C’s proprietary fraud detection service to get
    authentic results

Dashboard

Turn Insights Into Action Faster

Use S2C’s Dashboard to get real-time results and analysis. Monitor the data, identify individual trends and perform data sanitization with easy to use Dashboard features.

  • Create Crosstabs to understand correlations between different variables
  • Drill down into individual response to gather insights
  • Export Data to SPSS, MS Excel, PowerPoint or .csv files

Field Management

Conduct Interview in
Offline and Online
Mode

With Survey2 connect’s Field Force App, conduct interviews in both offline and online mode. Field Force application is available on all versions of Android and iOS devices

  • Track the agent’s progress and location, send them various
    surveys and set limit to number of responses
  • Allow the agent to capture partial response and let them
    continue with their responses on later stage
  • Set a virtual perimeter of a geographic area, restrict your
    agents to collect responses outside the parameter

Digitize Your Entire Research Effort For Superior Results

With S2C’s Digital Research tools, you never have to struggle with research design, execution, and analysis again.

End-to-end Research Process Facilitation

Accelerate your research process with S2C’s advanced digital research solutions. With ready-made survey templates, on-demand surveys, dashboard management actionable insights, you can truly enhance your research output.

Digital Data Capture and Management

Transform the way you gather market information and develop business intelligence. S2C’s digital research tools integrate with your existing data management infrastructure and seamlessly digitize all research data.

Automated Analysis and Reporting

Bank upon the most advanced analytics tools offered by S2C to generate actionable insights from your research. Empower your employees with dynamic reporting and predictive models to assist decision making.

Explore S2c’s
Product Portfolio

Customer Experience

Engineer memorable customer experiences with a deep understanding of what delights your customers, and turn your brand’s detractors into promoters.

Brand Experience

Test your brand’s perception and predict brand performance by capturing real customer insights. Build brand experiences that are delightful and can lead to loyal customer relationships.

Employee Experience

Tap into the employee pulse of your organization with S2C’s employee experience management solutions. Capture 360 degree feedback and enhance employee engagement organically.

Audience

Access globally distributed customer segments to generate realistic market insights. Gather customer inputs from diverse channels on an integrated platform to devise analytics based actions.

The World’s Best Brands Turn To S2C For DR