SMS collector is used to collecting responses through SMS. Choose to add a custom message or export a CSV to have a different link for different respondents. Use Survey2Connect feature 2 Way SMS to collect responses on the SMS itself.
To create SMS collector:
1. Go to Collect Response
2. Click on SMS Collector
3. Enter Collector Name
4. Click OK
In SMS Collector you have three options:
Overview: Through the overview, you can see the progress of the invites sent through the SMS collector. You can edit drafts, see the messages send successfully/failed, and see the number of responses received fully or partially.
In Overview, you can check
1. Total Invitation sent: No. of Successful invitations and No. of failed Invitation
2. Total No. of SMS Responses
3. Message History
Recipients: In the recipient’s section you can see all the recipients, the status of the SMS sent, Responses status (Completed/Partially completed/Not Responded), etc.
In recipients you can check:
1. To Whom was the message sent too.
2. Status of the message
3. Have they responded; Yes or No
4. Survey Link Sent to them
5. Message sent to them in the email
Options: Through Options, you can do various customization to the SMS through various link settings