We enable restaurants to map customer journey
and hear the voice of customer, their experience & opinion about food, service, ambience and staff – all in real-time.
Discovery
  • Online Ads
  • Listing sites Like zomato
  • Word of mouth
  • Social Media

  • Availability of contact details
  • Relevance of Information
  • Ease in understanding ads or messages
  • Selection
  • Rating & Reviews
  • Cost
  • Menu | Varieties
  • Online Rest Apps | Ordering Apps

  • Cost Effectiveness
  • Clarity of information in menu
  • Reservation Ordering
  • Parking Space
  • Waiting Time
  • Delivery Time
  • Payment modes

  • Ordering or Reservation mode
  • Waiting Time
  • Payment Mode
  • Delivery Time
  • Experience
  • Ambience
  • Staff enagement
  • Food quality
  • Hygiene

  • Ambience
  • Staff Engagement
  • Food Quality
  • Hygiene
  • Overall customer experience at diff touch point
  • Advocacy
  • Reviews
  • Member ship
  • Recommendation
  • Standardization
  • Offers discount coupons

  • Ease in availing offers and discounts
  • Consistency in restaurant experience
  • 100% more feedbacks
    Get 100% more feedbacks than paper feedback forms at your restaurant.
    Resolve issues faster
    Resolve issues faster than ever before with inbuilt ticketing platform
    Compare Locations
    Compare and evaluate performance of restaurants across chains.
    Get real-time feedback
    Track customer feedback and complaints in real-time.
    Track staff performances
    Evaluate staff performance based on customer feedback.
    Improve Customer Delight
    Address feedbacks at restaurants and improve customer delight.
    Multi-Location
    Set up a feedback system at all restaurant locations. Easily track and compare feedback and guest satisfaction across locations.
    Multi-Channel
    Take feedback at restaurants using tablets, smartphones or send feedback form link via Email or link on the bill
    Multi-Lingual
    Your customers speak different languages? No problem — set up your restaurant feedback form in multiple languages and let customers choose!

    Collect Data

    Discover and Report

    Analyze Data

    Close the Loop

    Collect feedback via dynamic, personalized surveys. Create beautiful, branded, multilingual surveys using best in class survey builder

    IOS AND ANDROID DEVICES

    Capture customer feedback in all iOS and Android devices

    SET UP AS KIOSKS

    Use custom feedback forms on touchscreen kiosks

    TABLETS

    Hand over Android or iOS tablets to restaurant guests

    ON YOUR WEBSITE

    Embed customized surveys on the website to get feedback

    FEEDBACK WITH WEB LINKS

    Send web survey links via Email, SMS or printed on bill

    IN APP

    Integrate S2C with your restaurant app using simple SDK integration kit

    Give customers the voice no matter how they interact with you

    EMAIL AND SMS COLLECTORS

    Customized SMS and emails. Ensure deliverability and maximize response rate

    UPLOAD STUDENTS LISTS

    Upload contact lists, groups. Float surveys to a large user base with a single click

    EMBED IN WEBSITE, MARKETING CAMPAIGNS

    Conduct polls on website, collect feedback through emails etc.

    TRIGGER SURVEYS WITH APIs

    Clean and simple APIs to embed surveys in mobile applications

    SOCIAL MEDIA SHARING

    Collect feedback by sharing survey links over FB, Twitter, Linkedin etc.

    CATI AND CAPI SURVEYS

    Conduct interviews in offline or online mode using Android and iOS apps

    WHAT COMPANIES TALK ABOUT US

    GRAB YOUR SERVICE AND GET A FREE TRIAL NOW!

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