Revolutionize the experience by listening to your customers and taking informed decisions
We enable insurers to measure experience across the customer journey
Monitor customer journey from on-boarding to claims to renewals
Pre Sales
  • Collect real time Feedbacks, generate leads, conduct customer’s need evaluation, suggest right plan and premiums for according to their requirements to drive conversion

  • Need Evaluation
  • Market research and Feedback
  • Agent and other 3rd parties
  • Registration Process
  • Generate real time reports to drive completion rates in registration process and increase customer satisfaction.

  • Reports
  • Agent customer satisfaction
  • Alternatives
  • On-boarding & cross selling
  • Conduct relational and transactional surveys to ensure new customers are satisfied and existing customers are responsive to cross selling.

  • Cost effectiveness
  • Impediment to conversion
  • Post on boarding customer satisfaction
  • Claims
  • Improve claim experience to reduce customers churn. Also, convert poorly handled claim process.

  • Transparency
  • Speed of claim settlement
  • Post-claim experience
  • Advocacy
  • Get benefits from positive referrals. Give your customers a voice when they are satisfied with your services.

  • Recommendations
  • Consistency in services
  • Maintaining relations
  • Collect Data

    Discover and Report

    Analyze Data

    Close the Loop

    Collect feedback via dynamic, personalized surveys. Create beautiful, branded, multilingual surveys using best in class survey builder

    IOS AND ANDROID DEVICES

    Capture customer feedback in all iOS and Android devices

    SET UP AS KIOSKS

    Use custom feedback forms on touchscreen kiosks

    TABLETS

    Hand over Android or iOS tablets to restaurant guests

    ON YOUR WEBSITE

    Embed customized surveys on the website to get feedback

    FEEDBACK WITH WEB LINKS

    Send web survey links via Email, SMS or printed on bill

    IN APP

    Integrate S2C with your restaurant app using simple SDK integration kit

    Give customers the voice no matter how they interact with you

    EMAIL AND SMS COLLECTORS

    Customized SMS and emails. Ensure deliverability and maximize response rate

    UPLOAD STUDENTS LISTS

    Upload contact lists, groups. Float surveys to a large user base with a single click

    EMBED IN WEBSITE, MARKETING CAMPAIGNS

    Conduct polls on website, collect feedback through emails etc.

    TRIGGER SURVEYS WITH APIs

    Clean and simple APIs to embed surveys in mobile applications

    SOCIAL MEDIA SHARING

    Collect feedback by sharing survey links over FB, Twitter, Linkedin etc.

    CATI AND CAPI SURVEYS

    Conduct interviews in offline or online mode using Android and iOS apps

    WHAT COMPANIES TALK ABOUT US

    GRAB YOUR SERVICE AND GET A FREE TRIAL NOW!

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