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Top 8 QuestionPro Alternatives in the Market

Hey there, Looking for the best alternatives for QuestionPro?  

Let’s face it. Finding the right survey software isn’t easy. With numerous survey tools in the market, you need a tool that suits your unique business needs, is affordable, and brings more value to the table.

In this blog, we’ve compiled a list of the top 8 alternatives to QuestionPro in 2022.

QuestionPro Alternative 1- Survey2Connect 

Survey2Connect is an end-to-end cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. With an easy to use and user-friendly interface, it has become the best alternative to QuestionPro. Survey2Cnnect is a leading experience management platform and is known for its customer first approach. 

Survye2Connect offers competitive pricing with flexibility as per the needs of the users.   

Survey2Connect Features- 

  • Multi-channel data management 
  • Predictive Analytics 
  • Reporting/Analytics 
  • Sentiment Analysis 
  • Survey/Poll Management 
  • Text Analysis 
  • Dashboard 
  • Omnichannel feedback collection 
Pros- 
  • Flexible Pricing Model 
  • Exhaustive question types available to choose from 
  • Real-time dashboard analysis 
  • Text and sentimental analysis 
  • NPS surveys, CSAT surveys 
  • User friendly interface 
  • 360-degree feedback management 
  • Customer centric 

Pricing– Competitive and flexible pricing model 

QuestionPro Alternative 2- Medallia 

Medallia is one of the global leaders in the experience management industry. Medallia’s cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights which act as a guide in experience management. 

Medallia Features- 

  • CRM 
  • Dashboard 
  • Negative Feedback Management 
  • Sentiment Analysis 
Pros- 
  • Social reputation management 
  • Athena AI 
  • One of the best NPS surveys and customer journey mapping. 
  • Issue tracking and management 

Pricing– Contact Medallia

QuestionPro Alternative 3- Qualtrics 

Qualtrics is one of the leading experience management platforms globally. Qualtrics is known for its features and the flexibility it provides to its users. Qualtrics allows its users to build complex and beautiful surveys using a number of features and logics. 

Qualtrics Features- 

  • Customer Profiles 
  • Customer Segmentation 
  • Data Analysis Tools 
  • Data Import/Export 
  • Data Visualization 
  • Email Marketing 
  • Face-to-Face 
  • Idea Management 
Pros- 
  • Features 
  • User friendly 
  • Professionalism 

Pricing– Contact Qualtrics 

QuestionPro Alternative 4- SurveyMonkey 

SurveyMonkey is yet another feedback management platform which comes off as a decent enough alternative to QuestionPro. SurveyMonkey provides access to expert-written survey templates that speak to customers, employees, or your target audience. 

SurveyMonkey Features- 

  • Customizable Branding 
  • Data Analysis Tools 
  • Email Distribution 
  • Feedback Management 
  • Live Results Sharing 
  • Online Polling 
  • Skip Logic 
Pros- 
  • User Interface 
  • NPS, CSAT surveys 
  • User friendly tool 
  • Data collection 

Pricing- Available on Request 

QuestionPro Alternative 5- SurveySparrow 

SurveySparrow is a relatively new customer and employee experience management tool specialized in highly-engaging and mobile-friendly surveys. SurveySparrow offers NPS surveys, offline and chat surveys as well as classic online forms. 

SurveySparrow Features- 

  • Customer Segmentation 
  • Dashboard 
  • Data Analysis Tools 
  • Negative Feedback Management 
  • NPS of Customers 
  • NPS of Employees 
  • NPS Survey Structure 
Pros- 
  • 360 feedback management 
  • NPS, CSAT surveys 
  • User friendly 
  • Competitive pricing 

Pricing- Available on request

QuestionPro Alternative 6- GetFeedback 

Getfeedback is a feedback management solution that allows customers to connect all of their CX surveys for actionable insights. GetFeedback is constantly evolving based on its product roadmap and is always open to feedback from its customers. 

GetFeedback Features- 

  • Campaign Management 
  • CES Survey Structure 
  • Complaint Monitoring 
  • CRM 
  • CSAT Survey Structure 
  • Activity Dashboard 
  • Activity Tracking 
Pros- 
  • Customer Satisfaction 
  • Flexibility of features 
  • Survey analysis 

Pricing- Available on request 

QuestionPro Alternative 7- Alchemer 

Alchemer is a customer feedback management software that helps companies conduct a 360-degree review and maintain high standards of data security. Alchemer helps organizations understand and transform how they engage with their markets, customers, and employees. 

Alchemer Features- 

  • Benchmarking 
  • Communication Management 
  • Community Management 
  • Customizable Branding 
  • Customizable Forms 
  • Dashboard 
Pros- 
  • Fun features 
  • User friendly interface 
  • Clean reporting system 

Pricing- Available on request 

QuestionPro Alternative 8- Inmoment 

InMoment is an experience management platform that is yet another alternative to QuestionPro. It includes customer experience, employee experience and market research and claims to be a leader in experience intelligence. 

InMoment Features- 

  • Goal Management 
  • Knowledge Management 
  • Multi-Channel Data Collection 
  • Negative Feedback Management 
  • Predictive Analytics 
Pros- 
  • User interface’ 
  • Customer Satisfaction 
  • Dashboard insights 

Pricing- Available on request 

Why should you Consider a QuestionPro Alternative? 

Complex 

While choosing enterprise software, ease of use is on the core things to look out for, Somewhere, QuestionPro lacks in providing ease of use to its users and has a rather complex interface. 

Designing 

One major disadvantage for QuestionPro is that it provides very basic and limited survey design options. There are plenty of experience management platforms in the market that provide much better design options. 

Features 

As a business owner, the features provided by QuestionPro might not be enough for your needs. With the alternatives mentioned in this blog, you can communicate with your customers more easily, have a more advanced set of features to choose from, and manage your surveys from anywhere. 

This is all the information you may need if you’re considering an alternative to QuestionPro. By now you must have gotten an idea if you want to switch from QuestionPro or not.  

Stay in touch with Survey2Connect for more insightful blogs. 


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