Categories
Reading Time 4 Mins

Top 8 Qualtrics Alternatives in the Market

Hey there, Looking for the best alternatives for Qualtrics?   

Let’s face it. Finding the right survey software isn’t easy. With numerous survey tools in the market, you need a tool that suits your unique business needs, is affordable, and brings more value to the table.

In this blog, we’ve compiled a list of the top 8 alternatives to Qualtrics in 2022.   

  • Survey2Connect 
  • Medallia 
  • Questionpro 
  • SurveyMonkey 
  • SurveySparrow 
  • GetFeedback 
  • Alchemer 
  • Inmoment  

Qualtrics Alternative 1- Survey2Connect  

Survey2Connect is an end-to-end cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. With an easy to use and user-friendly interface, it has become the best alternative to Qualtrics. Survey2Cnnect is a leading experience management platform and is known for its customer first approach. 

Survye2Connect offers competitive pricing with flexibility as per the needs of the users.  

Survey2Connect Features- 

  • Multi-channel data management 
  • Predictive Analytics 
  • Reporting/Analytics 
  • Sentiment Analysis 
  • Survey/Poll Management 
  • Text Analysis 
  • Dashboard 
  • Omnichannel feedback collection 
Pros- 
  • Flexible Pricing Model 
  • Exhaustive question types available to choose from 
  • Real-time dashboard analysis 
  • Text and sentimental analysis 
  • NPS surveys, CSAT surveys 
  • User friendly interface 
  • 360-degree feedback management 
  • Customer centric 

Pricing– Competitive and flexible pricing model 

Qualtrics Alternative 2- Medallia 

Medallia is one of the global leaders in the experience management industry. Medallia’s cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights which act as a guide in experience management. 

Medallia Features- 

  • CRM 
  • Dashboard 
  • Negative Feedback Management 
  • Sentiment Analysis 
Pros- 
  • Social reputation management 
  • Athena AI 
  • One of the best NPS surveys and customer journey mapping. 
  • Issue tracking and management 

Pricing– Contact Medallia 

Qualtrics Alternative 3- QuestionPro 

QuestionPro is a SaaS company that provides survey solutions to measure and manage customer experience, employee engagement, and the pulse of the audience. QuestionPro is a reasonable alternative to Qualtrics with a wide list of question types. 

QuestionPro Features- 

  • Data Analysis Tools 
  • Email Marketing 
  • Mass Texting 
  • Message Personalization 
  • Mobile Survey 
  • Multi-Channel Distribution 
  • Offline Response Collection 
  • Audience Targeting 
  • Benchmarking 
  • Contact Management 
Pros- 
  • 360-degree feedback 
  • Live audience polls 
  • NPS, CSAT Surveys 

Pricing– Available on request 

Qualtrics Alternative 4- SurveyMonkey 

SurveyMonkey is yet another feedback management platform which comes off as a decent enough alternative to Qualtrics. SurveyMonkey provides access to expert-written survey templates that speak to customers, employees, or your target audience. 

SurveyMonkey Features- 

  • Customizable Branding 
  • Data Analysis Tools 
  • Email Distribution 
  • Feedback Management 
  • Live Results Sharing 
  • Online Polling 
  • Skip Logic 
Pros- 
  • User Interface 
  • NPS, CSAT surveys 
  • User friendly tool 
  • Data collection 

Pricing- Available on Request 

Qualtrics Alternative 5- SurveySparrow 

SurveySparrow is a relatively new customer and employee experience management tool specialized in highly-engaging and mobile-friendly surveys. SurveySparrow offers NPS surveys, offline and chat surveys as well as classic online forms. 

SurveySparrow Features- 

  • Customer Segmentation 
  • Dashboard 
  • Data Analysis Tools 
  • Negative Feedback Management 
  • NPS of Customers 
  • NPS of Employees 
  • NPS Survey Structure 
Pros- 
  • 360 feedback management 
  • NPS, CSAT surveys 
  • User friendly 
  • Competitive pricing 

Pricing- Available on request 

Qualtrics Alternative 6- GetFeedback 

Getfeedback is a feedback management solution that allows customers to connect all of their CX surveys for actionable insights. GetFeedback is constantly evolving based on its product roadmap and is always open to feedback from its customers. 

GetFeedback Features- 

  • Campaign Management 
  • CES Survey Structure 
  • Complaint Monitoring 
  • CRM 
  • CSAT Survey Structure 
  • Activity Dashboard 
  • Activity Tracking 
Pros- 
  • Customer Satisfaction 
  • Flexibility of features 
  • Survey analysis 

Pricing- Available on request 

Qualtrics Alternative 7- Alchemer 

Alchemer is a customer feedback management software that helps companies conduct a 360-degree review and maintain high standards of data security. Alchemer helps organizations understand and transform how they engage with their markets, customers, and employees. 

Alchemer Features- 

  • Benchmarking 
  • Communication Management 
  • Community Management 
  • Customizable Branding 
  • Customizable Forms 
  • Dashboard 
Pros- 
  • Fun features 
  • User friendly interface 
  • Clean reporting system

Pricing- Available on request 

Qualtrics Alternative 8- Inmoment 

InMoment is an experience management platform that is yet another alternative to Qualtrics. It includes customer experience, employee experience and market research and claims to be a leader in experience intelligence. 

InMoment Features- 

  • Goal Management 
  • Knowledge Management 
  • Multi-Channel Data Collection 
  • Negative Feedback Management 
  • Predictive Analytics 
Pros- 
  • User interface’ 
  • Customer Satisfaction 
  • Dashboard insights 

Pricing- Available on request 

Why should you Consider a Qualtrics Alternative? 

Expensive 

The biggest drawback of Qualtrics is its cost. They have a tiered pricing level, and you will pay more as you add more users and features. If you are a small business, it can be overwhelming. All the alternatives mentioned here are much more pocket friendly and provide the same features as Qualtrics. 

Customer Support 

Qualtrics is one of the best experience management platforms out there but somewhere it lacks customer and technical support. The alternatives mentioned above are known for their excellent customer support.  

Features 

While Qualtrics is known for its abundance of features. They provide a great dashboard that is quite thorough. However, if you do not need such in-depth data, it might be better to use a simpler solution. 

This is all the information you may need if you’re considering an alternative to Qualtrics. By now you must have gotten an idea if you want to switch from Qualtrics or not.  

Stay in touch with Survey2Connect for more insightful blogs. 


Was This Content Useful?

Similar Blogs

Read more about Experience Management and Market Research

Automotive customer experience
The Ultimate Guide to Customer Experience in the Automotive Industry
Customer experience is a key focus area in every aspect of the automotive sector. The need for customer experience is…
Top 8 QuestionPro Alternatives in the Market
Hey there, Looking for the best alternatives for QuestionPro?   Let’s face it. Finding the right survey software isn’t easy. With…
Medallia Alternatives
Top 8 Medallia Alternatives in the Market
Hey there, Looking for the best alternatives for Medallia? Let’s face it. Finding the right survey software isn’t easy. With…
guest
0 Comments
Inline Feedbacks
View all comments