XEBO.ai (Formerly known as Survey2Connect)
Blogs

Read blogs and news about everything that’s new in Experience Management world

Featured Blogs

Explore the best blogs from our vault

Measuring Success: Key Metrics to Assess the Impact of CX Software
Measuring Success: Key Metrics to Assess the Impact of CX Software

Businesses are constantly striving to enhance their customer experience (CX) to stay competitive and retain loyal customers. As a result, the utilization of CX software has become prevalent, offering tools and insights to streamline operations and improve interactions with customers. However, investing in such software is just the first step, the real value lies in […]

Emerging Technologies in CX Software: Innovations and Possibilities
Emerging Technologies in CX Software: Innovations and Possibilities

As technology progresses, so does the transformation of customer experience. In 2024, we’re witnessing a rise in the evolution of how consumers engage with brands.  We now have access to a wealth of information about customer behavior and demographics, thanks to the Artificial Intelligence powered emerging technologies in CX Software. These AI-powered insights make it […]

CX Software Integration: Optimizing Customer Experience Across Platforms
CX Software Integration: Optimizing Customer Experience Across Platforms

As businesses embrace digital transformation to streamline operations and gather customer data, just updating your tech isn’t enough to make customers happy.  However, enhancing this experience is crucial for boosting revenue and expanding the business. According to surveys, 62% of customers are willing to pay more for effortless brand interactions. Thus, it is important for […]

Omnichannel Customer Experience
Omnichannel Experiences Elevating Customer Experience
  Omnichannel Customer Experience is a critical aspect in today’s retail sector, notably enhancing the customer’s purchasing experience because it…
Customer Satisfaction
How to Measure Customer Satisfaction
Savvy company executives improve customer satisfaction by monitoring several mission-critical key performance metrics (KPIs).   Every day, businesses lose valued,…
Digital Customer Experience
Digital Customer Experience Best Practices
No organization is complete without a robust online presence to provide the optimal digital consumer experience. 65% of consumers indicated…
Omnichannel Marketing
A Guide to Omnichannel Marketing for 2022
Do you know that 86% of consumers frequently switch between two channels? Yes, they shop across many channels in addition…
Patient Experience
The Definitive Guide to Patient Experience
  In recent years, there’s been a lot of buzz in the health care technology space about the patient experience.…
Automotive customer experience
The Ultimate Guide to Customer Experience in the Automotive Industry
Customer experience is a key focus area in every aspect of the automotive sector. The need for customer experience is…
Top 10 QuestionPro Alternatives in the Market
Hey there! Are you in search of the finest QuestionPro alternatives? Undoubtedly, selecting the perfect survey software can be a…
Top 10 Qualtrics Alternatives in the Market
Are you in search of the best Qualtrics alternatives and competitors?  XEBO.ai  Medallia   QuestionPro   SurveyMonkey   SurveySparrow   GetFeedback   Alchemer   Inmoment  TypeForm …
Medallia Alternatives
Top 10 Medallia Alternatives in the Market
Survey2Connect Qualtrics  QuestionPro   SurveyMonkey   SurveySparrow   GetFeedback   Alchemer   Inmoment  TypeForm  JotForm Medallia serves as an excellent software solution catering to survey creation…