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Key Driver Analysis
What is Key Driver Analysis: Definition, Methods, Types, and Examples

Introduction Are your customer satisfaction ratings high? Or, are you experiencing a decline in customer loyalty? Whether you’re looking to acknowledge your achievements or seek solutions to improve your performance, the first step is to comprehend the underlying causes. This is where key driver analysis proves valuable. Key driver analysis is a potent approach that […]

Transforming cx in the education sector
Survey2Connect joins hands with BQA to transform CX in the Education Sector

Customer experience is not just limited to the business world. It plays a major part in the education sector as well. However, CX in the education sector is a tricky proposition as it often involves personalities at the very extreme ends of the spectrum – teachers, who are often senior in terms of age, experience, […]

Survey2Connect is now SOC 2 Compliant!

Survey2Connect, a leading experience management platform used by enterprise clients in MENA and APAC has successfully completed Service Organization Control (SOC) 2 certification for organization-wide data security. SOC 2 certification reaffirms the fact that Survey2Connect’s information security policies and procedures conform to the highest standards of security, confidentiality, and availability. In addition to SOC 2, […]

The new ticket interface allows you to have more control over your ticket tracking
Survey2Connect is Launching A New Ticket Interface
Survey2Connect is launching a new intuitive ticket interface to keep track of all the tickets generated. An Upgrade from the…
Survey2Connect Launches Its Data Center In UAE
Survey2Connect launches its data center in UAE 
Survey2Connect is growing rapidly in the region of Middle-East and to adhere to the data privacy norms and regulations in…
Tips To Creating The Best Customer Experience Survey
Tips To Creating The Best Customer Experience Survey
Importance of Customer Experience In today’s world, customer experience plays a very important role in the branding of any company.…
What To Do With Customer Feedback
What To Do With Customer Feedback
A business only survives because of its customers. Customers act as really important factors for determining the fate of the…
Few Remote Employee Recognition Ideas That Always Work
Few Remote Employee Recognition Ideas That Always Work
The ongoing Coronavirus crisis has resulted in an unprecedented shift to remote work, almost every organization’s entire workforce shifted to…
Net Promoter Score
What Is NPS?
NPS or more commonly known as net promoter score is a metric system which measures the loyalty of customers towards…
Business Research Definition
Business Research: Definition
Business research is a procedure of getting point by point data of a considerable number of territories of business and…
Digital Research: The New Normal
The outbreak of Covid-19 has made companies and brands globally uncertain about the future. This uncertainty has brought a surge…
Predictive Analysis The Need Of The Hour
Consumers have more choice now more than ever before. They are no longer confined to whatever their local store has…