Survey2Connect Blogs

Introduction Are your customer satisfaction ratings high? Or, are you experiencing a decline in customer loyalty? Whether you’re looking to acknowledge your achievements or seek solutions to improve your performance, the first step is to comprehend the underlying causes. This is where key driver analysis proves valuable. Key driver analysis is a potent approach that […]

Customer experience is not just limited to the business world. It plays a major part in the education sector as well. However, CX in the education sector is a tricky proposition as it often involves personalities at the very extreme ends of the spectrum – teachers, who are often senior in terms of age, experience, […]

Survey2Connect, a leading experience management platform used by enterprise clients in MENA and APAC has successfully completed Service Organization Control (SOC) 2 certification for organization-wide data security. SOC 2 certification reaffirms the fact that Survey2Connect’s information security policies and procedures conform to the highest standards of security, confidentiality, and availability. In addition to SOC 2, […]