Survey2Connect Blogs

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You need engaged customers to grow your business and brand but to do so, you need to know how to engage customers efficiently and effectively
How to Engage Your Customers?

Customer Engagement refers to the engagement or positive enthusiasm a brand can build amongst its customers. They are your biggest ambassador and one of the greatest assets. An engaged customer not only drives business forward but also promotes your business as a word-of-mouth advertiser. Not only will they actively go out of their way to […]

You need to know how to measure CX if you want to determine the success of your current customer experience program and this will help you do that
How To Measure CX: Determining The Success of Your Customer Experience

I had recently lost my phone in a cab. Although I had no hopes of finding it anytime soon (statistically it’s more probable that you would not find your lost mobile phone), I called the customer service of the cab company. Not only did the customer service executive help me get the information about the […]

Survey2Connect partnership announcement with Future Communications Company that would allow businesses in Kuwait to access CX platform
Survey2Connect Announces Partnership With Future Communications Company

Survey2Connect, an experience management platform, and Future Communications Company, a global leader of ICT products and services take great joy in announcing their strategic partnership in providing customer experience solutions and market research solutions in the region. With this tie-up, the businesses in Kuwait would be able to access the feedback of their customers using […]

Employee Experience(EX) matters just as much as your CX. Yet, ask brands about their Employee experience strategies and most of them would come empty-handed
What Is Employee Experience & Why Is It Important in 2021?
Employee Experience in 2021 Employee Experience(EX) matters just as much as your CX. Yet, ask brands about their Employee experience…
In this highly competitive time, Customer Experience or CX has gained a lot of attention from businesses all over the world.
10 Ways To Improve Customer Experience For Your Business
In this highly competitive time, Customer Experience or CX has gained a lot of attention from businesses all over the…
Market Research holds the answer to most of your questions regarding what your customers think of your product and competitors
The Need For Market Research in 2021
NOKIA was the brand that defined mobile phones for most Indians in the 2000s. With the onset of the 2010s,…
It is very important to know as to how to handle negative feedback from customers
How To Handle Negative Feedback From Customers
Businesses like every other stream of consciousness seem to thrive on positive feedback. But just like every other part of…
Behavioral Science in CX is a tool that can be used to enhance customer experience
How Behavior Changes The Way We Shop: Behavioral Science in CX
During the 1920s, Psychologists Dan Starch and George Gallup focused on advancing market research using scientific principles. A century later,…
The new ticket interface allows you to have more control over your ticket tracking
Survey2Connect is Launching A New Ticket Interface
Survey2Connect is launching a new intuitive ticket interface to keep track of all the tickets generated. An Upgrade from the…
Survey2Connect has launched a new local data server in UAE to provide uninterrupted service in the region
Survey2Connect launches its data center in UAE 
Survey2Connect is growing rapidly in the region of Middle-East and to adhere to the data privacy norms and regulations in…
Tips To Create The Best Customer Experience Survey
Customer Experience Survey Importance of Customer Experience In today’s world, customer experience plays a very important role in the branding…
What To Do With Customer Feedback
A business only survives because of its customers. Customers act as really important factors for determining the fate of the…