Survey2Connect Blogs

For companies offering Survey creation, an omnichannel collection suite has been a top priority. With a fast-paced world and short attention span, reaching the customer is not enough. If you want to catch your customers’ attention, you need to reach them on their preferred channel. It can range from Email to SMS to Social Media. […]

Survey2Connect, which is a best in the class research platform has joined hands with BusinessWay Co. Saudi Arabia, a customer-centric consulting firm based in Riyadh, to provide a platform for customer experience solutions and market research in the region. With this tie-up, businesses in the region would be able to able to track and manage […]

For almost a decade now, the NPS question which goes something like – “How likely are you to recommend our products to friends and family on a scale of 1 to 10” has been the favored way to measure customer loyalty. NPS tells you how likely are they to promote you? However, marketers and customer […]