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AI in Customer Experience can transform your journeys
Revolutionizing Experience: AI in Customer Experience 

AI has become the new buzzword in the town. Every industry is facing a transformation with the influx of AI. Be it content creation or developing a robust website, AI is evolving to mimic human inputs. It is not long before Customer Experience also witnesses an AI transformation. With AI in Customer Experience becoming increasingly […]

S2C introduces XEBO
Survey2Connect Unveils XEBO: The Revolutionary AI-Powered CX Assistant Redefining Experience Management

Survey2Connect, a leading provider of Experience Management Solutions, proudly announces the launch of XEBO, an innovative AI-powered assistant designed to revolutionize the way businesses create and analyze customer journeys.   With its cutting-edge AI technology, XEBO empowers organizations to create surveys swiftly, gain valuable insights, and effortlessly detect pain points, setting a new standard in Experience […]

Voice of customer
Voice of Customer: Understanding What Your Customers Need 2023

If you’re a business owner or marketer, you’re probably always looking for better ways to understand your customers. In today’s ever-changing market, understanding your customer’s needs is more critical than ever. Consumer behavior is evolving faster than ever, and businesses that don’t keep up risk losing out on sales and growth opportunities. One exceptional strategy […]

Net Promoter Score
How to Improve your Net Promoter Score
What is NPS Net Promoter Score (NPS) is a metric used to assess a company’s customer loyalty, contentment, and enthusiasm.…
Omnichannel Customer Experience
Omnichannel Experiences Elevating Customer Experience
  Omnichannel Customer Experience is a critical aspect in today’s retail sector, notably enhancing the customer’s purchasing experience because it…
Customer Satisfaction
How to Measure Customer Satisfaction
Savvy company executives improve customer satisfaction by monitoring several mission-critical key performance metrics (KPIs).   Every day, businesses lose valued,…
Digital Customer Experience
Digital Customer Experience Best Practices
No organization is complete without a robust online presence to provide the optimal digital consumer experience. 65% of consumers indicated…
Omnichannel Marketing
A Guide to Omnichannel Marketing for 2022
Do you know that 86% of consumers frequently switch between two channels? Yes, they shop across many channels in addition…
Patient Experience
The Definitive Guide to Patient Experience
  In recent years, there’s been a lot of buzz in the health care technology space about the patient experience.…
Automotive customer experience
The Ultimate Guide to Customer Experience in the Automotive Industry
Customer experience is a key focus area in every aspect of the automotive sector. The need for customer experience is…
Top 8 QuestionPro Alternatives in the Market
Hey there, Looking for the best alternatives for QuestionPro?   Let’s face it. Finding the right survey software isn’t easy. With…
Top 8 Qualtrics Alternatives in the Market
Hey there, Looking for the best alternatives for Qualtrics?    Let’s face it. Finding the right survey software isn’t easy.…