Survey2Connect Blogs

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With the latest WhatsApp integration, users are expected to get a better survey response because of more visibility on WhatsApp messenger.
Expanding Omnichannel Collection With WhatsApp Integration

For companies offering Survey creation, an omnichannel collection suite has been a top priority. With a fast-paced world and short attention span, reaching the customer is not enough. If you want to catch your customers’ attention, you need to reach them on their preferred channel. It can range from Email to SMS to Social Media. […]

Survey2Connect announces partnership with BusinessWay to provide seamless Customer Experience platform in Riyadh.
Survey2Connect and BusinessWay Partner To Provide Seamless Customer Experience

Survey2Connect, which is a best in the class research platform has joined hands with BusinessWay Co. Saudi Arabia, a customer-centric consulting firm based in Riyadh, to provide a platform for customer experience solutions and market research in the region. With this tie-up, businesses in the region would be able to able to track and manage […]

NPS vs CES tells you about the difference between the two parameters and which one is more suited for you to assess your customer experience.
NPS vs CES: Which One is Better for Your Survey?

For almost a decade now, the NPS question which goes something like – “How likely are you to recommend our products to friends and family on a scale of 1 to 10” has been the favored way to measure customer loyalty. NPS tells you how likely are they to promote you? However, marketers and customer […]

With the latest WhatsApp integration, users are expected to get a better survey response because of more visibility on WhatsApp messenger.
Expanding Omnichannel Collection With WhatsApp Integration
For companies offering Survey creation, an omnichannel collection suite has been a top priority. With a fast-paced world and short…
Survey2Connect announces partnership with BusinessWay to provide seamless Customer Experience platform in Riyadh.
Survey2Connect and BusinessWay Partner To Provide Seamless Customer Experience
Survey2Connect, which is a best in the class research platform has joined hands with BusinessWay Co. Saudi Arabia, a customer-centric…
NPS vs CES tells you about the difference between the two parameters and which one is more suited for you to assess your customer experience.
NPS vs CES: Which One is Better for Your Survey?
For almost a decade now, the NPS question which goes something like – “How likely are you to recommend our…
Market Research has seen us develop new tools to analyze data but if we talk about future of market research, we will see a focus on automation
Future of Market Research: Changing Landscape In A Post-Covid World
Market Research as a domain has come a long way. Think of the previous decade or second half of the…
Survey2Connect and Fakhroo Information Technology Services announce their strategic partnership to help provide customer experience solutions
Survey2Connect’s Strategic Partnership With Fakhroo Information Technology Services
Survey2Connect and Fakhroo Information Technology Services announce their strategic partnership to help provide customer experience solutions to companies and brands…
customer journey mapping is a process of identifying the journey of the customer alongside the experiences & how customers interact with you
Customer Journey Mapping: Creating An Impeccable Customer Experience
Back when the first explorers left Europe to explore the Indian subcontinent in the 15th century, they didn’t have a…
Having a peer review system is important if you wish to have a 360-performance review and the best way you can achieve the goal is by integrating a 360-degree feedback system.
Empowering Your Employees With 360-Degree Feedback: Advantages & Challenges
Feedback is an integral part of every employee’s management. However, the usual way the companies take is to ask managers…
To adhere to local norms of data privacy and protection in European Union, Survey2Connect has now become GDPR compliant
Survey2Connect is GDPR Compliant
By now we are sure you have heard of GDPR or General Data Protection Regulation as more and more companies…
Quality Check's integral part of every industry. Yet there are not many brands that can say they have active Quality check system
Survey2Connect’s Quality Check Feature Is Live Now
Quality Check is an integral part of every industry, for every product. Yet when we talk of Surveys, there are…