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Customer Engagement refers to the engagement or positive enthusiasm a brand can build amongst its customers. They are your biggest ambassador and one of the greatest assets. An engaged customer not only drives business forward but also promotes your business as a word-of-mouth advertiser. Not only will they actively go out of their way to […]
I had recently lost my phone in a cab. Although I had no hopes of finding it anytime soon (statistically it’s more probable that you would not find your lost mobile phone), I called the customer service of the cab company. Not only did the customer service executive help me get the information about the […]
Survey2Connect, an experience management platform, and Future Communications Company, a global leader of ICT products and services take great joy in announcing their strategic partnership in providing customer experience solutions and market research solutions in the region. With this tie-up, the businesses in Kuwait would be able to access the feedback of their customers using […]
