Survey2Connect Blogs

Surveys are one of the best methods to get feedback about your product and understand the customer’s point of view. However, not every survey can get you the desired response. You need to phrase very specific survey questions that elicit the desired response from your audience.  You need to make sure that you write good […]

Have you ever made a purchase and rather than being happy with the product, you are simply in awe of the service you received while making the purchase? Customer experience, today, defines the companies. The industry leaders are at the top of the table not only because of their product but the service and the […]

Customer Experience is the new buzz across every industry. While innovation and aggressive pricing reigned the 2000s and 2010s respectively, delivering exceptional customer experience is going to be the mantra for this decade. Gone are the days of being quirky with brand advertisement and pricing competitively to garner attention. Today, customers seek a customer experience […]