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Writing good survey questions allow you to get the most out of your surveys. So learn how you can write good survey questions.
How to Write Good Survey Questions

Surveys are one of the best methods to get feedback about your product and understand the customer’s point of view. However, not every survey can get you the desired response. You need to phrase very specific survey questions that elicit the desired response from your audience.  You need to make sure that you write good […]

Top 10 Companies Delivering Exceptional Customer Experience

Have you ever made a purchase and rather than being happy with the product, you are simply in awe of the service you received while making the purchase? Customer experience, today, defines the companies. The industry leaders are at the top of the table not only because of their product but the service and the […]

When it comes to how to deliver exceptional customer experience, it is very important to understand your product and your customers
Success Mantra For 2021: How To Deliver Exceptional Customer Experience

Customer Experience is the new buzz across every industry. While innovation and aggressive pricing reigned the 2000s and 2010s respectively, delivering exceptional customer experience is going to be the mantra for this decade. Gone are the days of being quirky with brand advertisement and pricing competitively to garner attention. Today, customers seek a customer experience […]

Writing good survey questions allow you to get the most out of your surveys. So learn how you can write good survey questions.
How to Write Good Survey Questions
Surveys are one of the best methods to get feedback about your product and understand the customer’s point of view.…
Top 10 Companies Delivering Exceptional Customer Experience
Have you ever made a purchase and rather than being happy with the product, you are simply in awe of…
When it comes to how to deliver exceptional customer experience, it is very important to understand your product and your customers
Success Mantra For 2021: How To Deliver Exceptional Customer Experience
Customer Experience is the new buzz across every industry. While innovation and aggressive pricing reigned the 2000s and 2010s respectively,…
100 CX Thought Leaders Around The World That Are Changing The CX Game
Customer Experience has become the top priority for brands and businesses all around the globe. It can be seen in…
You need engaged customers to grow your business and brand but to do so, you need to know how to engage customers efficiently and effectively
How to Engage Your Customers?
Customer Engagement refers to the engagement or positive enthusiasm a brand can build amongst its customers. They are your biggest…
You need to know how to measure CX if you want to determine the success of your current customer experience program and this will help you do that
How To Measure CX: Determining The Success of Your Customer Experience
I had recently lost my phone in a cab. Although I had no hopes of finding it anytime soon (statistically…
Survey2Connect partnership announcement with Future Communications Company that would allow businesses in Kuwait to access CX platform
Survey2Connect Announces Partnership With Future Communications Company
Survey2Connect, an experience management platform, and Future Communications Company, a global leader of ICT products and services take great joy…
Calculating ROI of CX allows you to decide if your CX is a success or not. It helps you analyse the investment and return for your current practices.
Calculating ROI of CX: Defining The Success of Your CX Strategy
Customer Experience is almost everywhere and with the pandemic changing the landscape of the markets, it is more important than…
Survey2Connect's partnership with One Picutre
Survey2Connect Announces Strategic Partnership With One Picture
Survey2Connect, a best-in-the-class research platform and One Picture, Auckland-based strategy and consumer insight company have joined hands to provide a…