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Businesses like every other stream of consciousness seem to thrive on positive feedback. But just like every other part of life, it is not devoid of negative feedback. However, the presence of negative feedback is not the problem rather the focus should be on how your businesses handle negative feedback from customers. But before we […]
During the 1920s, Psychologists Dan Starch and George Gallup focused on advancing market research using scientific principles. A century later, the use of behavioral science has emerged as an untapped goldmine that only a few brands are looking to explore to advance their CX practice. Technology has drastically changed the way we shop. Shops and […]
Survey2Connect is launching a new intuitive ticket interface to keep track of all the tickets generated. An Upgrade from the existing system, the new ticketing interface would provide you with more control over the tickets generated and give easy to perceive visuals, similar to our Dashboard. Now you can access every ticket generated in a […]
