Transform University Experience with Experience Management

Build a student experience solution that connects students, educators, and administrators on one platform. Drive innovation with cutting-edge learning technologies and tools, as well as artificial intelligence.

This way your students get the best possible education and rewards at each step of the learning process.

Every Experience Matters. Turn every student's interaction into an opportunity to create a meaningful relationship with your students.

Processing millions of data points and delivering actionable insights, S2C’s education experience solution empowers educators to improve student, campus, faculty, and alumni experience. Work smarter by identifying root causes of essential outcomes and taking timely action toward meaningful improvements: applicant experience, graduation rates. You’ll work faster with self-service data exploration, creating dashboards and reports in minutes.

Every Experience Matters. Turn every student's interaction into an opportunity to create a meaningful relationship with your students.

Processing millions of data points and delivering actionable insights, S2C’s education experience solution empowers educators to improve student, campus, faculty, and alumni experience. Work smarter by identifying root causes of essential outcomes and taking timely action toward meaningful improvements: applicant experience, graduation rates. You’ll work faster with self-service data exploration, creating dashboards and reports in minutes.

Optimize Academic Experience Throughout the University

Optimize Academic Experience Throughout the University

Get S2C’s Multipurpose Education Survey Template

The education survey template is a multipurpose survey template that includes a precise set of questions to know your student’s/faculty opinion, satisfaction/dissatisfaction with the various policies/school offered by the institution, etc.

Get S2C’s Multipurpose Education Survey Template

The education survey template is a multipurpose survey template that includes a precise set of questions to know your student’s/faculty opinion, satisfaction/dissatisfaction with the various policies/school offered by the institution, etc.

Collect feedback across the university using S2C's Education Experience Tool

S2C’s education experience tool allows you to measure and improve academic experiences throughout the university

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Faculty Experience

To improve faculty engagement and student success, analyze and support the experiences of faculty with data to identify needs, create action plans that enable more impactful learning experiences, and develop more supportive coaching opportunities.

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Student Experience

Assess student satisfaction at each touchpoint to see how the whole academic experience affects academic progress and outcomes after graduation. Analyze student experiences and enable more impactful experiences for the students.

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Campus Experience

Monitor, measure, and respond to engagement across campus–from the student center to housing, residence halls, and more. Identify gaps in the campus experience and inform action that improves student, faculty, and staff happiness with our higher education analytics tool.

Collect Student Feedback

Students are a crucial part of any educational institution. Collect student feedback and measure various aspects of student life on campus and beyond, including the learning environment, extracurricular activities, campus culture, and much more. Gain insights into how different departments or programs can contribute towards improving satisfaction among students.

  • Objective based survey and sample customization
  • Quantitative and qualitative student surveys
  • Increase response rate and reduce survey fatigue

Collect Faculty Feedback

With the strongest impact on your students, faculty are critical stakeholders. Keep them engaged by offering high-quality learning experiences, and enabling alignment among institutional objectives. Capture their performance and input in a systematic manner, with real-time dashboards so that you can react quickly to improve their academic output. Invest in your faculty to reduce attrition.

  • Data driven faculty performance management
  • Capturing faculty feedback for better resource allocation
  • Managing onboarding, development and exit process

Capture Omnichannel Feedback using Branded, Personalized Surveys

S2C provides you with the ability to create branded and personalized DIY surveys and gain useful feedback from students and faculty.

  • Exhaustive question types to choose from such as NPS, single choice, multi-choice, etc.
  • Collect feedback using multiple channels such as SMS, WhatsApp, social media, etc.
  • Capture academic feedback throughout the university.

Generate Real-time Insights

  • Analyze the data collected in real-time to find the gaps in your academic experience.
  • Choose from a vast variety of widgets and charts.
  • Export reports, raw data into PPT, excel, SPSS format.
  • Understand your students and faculty through text and sentimental analytics.

Survey2Connect’s Experience Management Solutions for Education Industry

S2C’s Academic Experience tool provides you with complete autonomy to build the best-in-class academic experience.

Survey2Connect’s Experience Management Solutions for Education Industry

S2C’s Academic Experience tool provides you with complete autonomy to build the best-in-class academic experience.

Improve application-to-admission yield rates

Survey2Connect allows you to manage the entire admission experience for all your prospective students. Collect student feedback on the admission process and use the insights to manage and create a better applicant experience.

  • Create the best possible applicant experiences.
  • Use data backed insights to improve upon the admission experience for students.
  • Better engage, track and convert prospects into admitted students.

Advanced Analysis

Survey2Connect provides universities with the feature of advanced analysis to further help you in managing your overall campus experience.

  • Create real-time reports.
  • Understand the gaps and provide immediate responses.
  • Pinpoint areas where immediate attention is required.

Understand student and faculty behavior

Carefully analyze your student’s and faculty’s experience to better understand what drives their experience and how you can use it to your advantage.

  • Gain insights into the most common terms being mentioned by students in your feedback collection surveys.
  • Use predictive analysis to understand the key experience drivers.
  • Understand the key factors responsible for bad campus experiences by analyzing the insights from feedback surveys.

إجراءات مستنيرة للتصميم لا تنسى
تجارب العملاء

تقدم حلولنا الخاصة بتجربة العميل تحليلات بيانات فعّالة لتسهيل عملية اتخاذ القرارات الاستراتيجية.

صوت العميل

احصل على آراء العملاء من خلال قنوات متعددة ومكّن الموظفين المتعاملين مباشرةً مع العملاء من تصميم منتجات وخدمات مُخصصة للشركة لتعزيز تجربة العميل.

رضا العميل

فهم مختلف العناصر التي تعزز مستوى رضا العملاء في شركتك واستعراض آراء العملاء وملاحظاتهم والشعور الكامن لديهم باستخدام لوحات البيانات الغنية بالمعلومات.

كسب الأفراد المنتقدين

تحويل الأفراد المنتقدين لشركتك إلى عملاء دائمين يشيدون بالشركة عبر تحسين التجربة المقدمة للعملاء وتصميمها بمفهومٍ جديد، بالإضافة إلى توقع سلوكيات الأفراد المنتقدين واتخاذ الإجراءات في الوقت المناسب لسدِّ الفجوات في الخدمات المقدمة.

استكشف S2c's
محفظة المنتج

البحث الرقمي

حلول للبحوث الرقمية مُصممة لإدارة البحوث داخل الشركة وخارجها. ويمكنك استخدام أدوات الاستطلاع القابلة للتخصيص والتحليلات المعززة بالذكاء الاصطناعي بالإضافة إلى الأدوات المبسطة لإعداد التقارير وإدارة لوحة البيانات للحصول على نتائج أفضل.

تجربة العلامة التجارية

تعرف على وجهة نظر العملاء في شركتك وتوقع أداء الشركة عبر الحصول على تحليلات بيانات العملاء الفعلية، وصمم تجارب ممتعة للمتعاملين مع العلامة التجارية بما يضمن كسب ولاءهم للشركة.

تجربة الموظفين

دراسة آراء الموظفين حول شركتك باستخدام حلول إدارة تجربة الموظفين التي نقدمها، والحصول على الآراء والملاحظات الشاملة من الموظفين وتعزيز مستوى مشاركتهم داخل الشركة.

الجمهور

الوصول إلى فئات من العملاء في مختلف أرجاء العالم للحصول على تحليلات بيانات واقعية عن السوق، وتجميع المُدخلات من العملاء من قنوات متنوعة في منصة متكاملة لتصميم إجراءات قائمة على البيانات التحليلية.

تتحول أفضل العلامات التجارية في العالم إلى S2C لـ CX

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