Transform University Experience with Experience Management

Build a student experience solution that connects students, educators, and administrators on one platform. Drive innovation with cutting-edge learning technologies and tools, as well as artificial intelligence.

This way your students get the best possible education and rewards at each step of the learning process.

Every Experience Matters. Turn every student's interaction into an opportunity to create a meaningful relationship with your students.

Processing millions of data points and delivering actionable insights, S2C’s education experience solution empowers educators to improve student, campus, faculty, and alumni experience. Work smarter by identifying root causes of essential outcomes and taking timely action toward meaningful improvements: applicant experience, graduation rates. You’ll work faster with self-service data exploration, creating dashboards and reports in minutes.

Every Experience Matters. Turn every student's interaction into an opportunity to create a meaningful relationship with your students.

Processing millions of data points and delivering actionable insights, S2C’s education experience solution empowers educators to improve student, campus, faculty, and alumni experience. Work smarter by identifying root causes of essential outcomes and taking timely action toward meaningful improvements: applicant experience, graduation rates. You’ll work faster with self-service data exploration, creating dashboards and reports in minutes.

Optimize Academic Experience Throughout the University

Optimize Academic Experience Throughout the University

Education Survey Template 

احصل على نموذج استبيان S2C Education Survey Template

The education survey template is a multipurpose survey template that includes a precise set of questions to know your student’s/faculty opinion, satisfaction/dissatisfaction with the various policies/school offered by the institution, etc.

احصل على نموذج استبيان S2C Education Survey Template

Education Survey Template 

The education survey template is a multipurpose survey template that includes a precise set of questions to know your student’s/faculty opinion, satisfaction/dissatisfaction with the various policies/school offered by the institution, etc.

Collect feedback across the university using S2C's Education Experience Tool

S2C’s education experience tool allows you to measure and improve academic experiences throughout the university

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Faculty Experience

To improve faculty engagement and student success, analyze and support the experiences of faculty with data to identify needs, create action plans that enable more impactful learning experiences, and develop more supportive coaching opportunities.

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Student Experience

Assess student satisfaction at each touchpoint to see how the whole academic experience affects academic progress and outcomes after graduation. Analyze student experiences and enable more impactful experiences for the students.

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Campus Experience

Monitor, measure, and respond to engagement across campus–from the student center to housing, residence halls, and more. Identify gaps in the campus experience and inform action that improves student, faculty, and staff happiness with our higher education analytics tool.

Collect Student Feedback

Students are a crucial part of any educational institution. Collect student feedback and measure various aspects of student life on campus and beyond, including the learning environment, extracurricular activities, campus culture, and much more. Gain insights into how different departments or programs can contribute towards improving satisfaction among students.

  • Objective based survey and sample customization
  • Quantitative and qualitative student surveys
  • Increase response rate and reduce survey fatigue

Collect Student Feedback

Students are a crucial part of any educational institution. Collect student feedback and measure various aspects of student life on campus and beyond, including the learning environment, extracurricular activities, campus culture, and much more. Gain insights into how different departments or programs can contribute towards improving satisfaction among students.

  • Objective based survey and sample customization
  • Quantitative and qualitative student surveys
  • Increase response rate and reduce survey fatigue

Collect Faculty Feedback

With the strongest impact on your students, faculty are critical stakeholders. Keep them engaged by offering high-quality learning experiences, and enabling alignment among institutional objectives. Capture their performance and input in a systematic manner, with real-time dashboards so that you can react quickly to improve their academic output. Invest in your faculty to reduce attrition.

  • Data driven faculty performance management
  • Capturing faculty feedback for better resource allocation
  • Managing onboarding, development and exit process

Collect Faculty Feedback

With the strongest impact on your students, faculty are critical stakeholders. Keep them engaged by offering high-quality learning experiences, and enabling alignment among institutional objectives. Capture their performance and input in a systematic manner, with real-time dashboards so that you can react quickly to improve their academic output. Invest in your faculty to reduce attrition.

  • Data driven faculty performance management
  • Capturing faculty feedback for better resource allocation
  • Managing onboarding, development and exit process

Capture Omnichannel Feedback using Branded, Personalized Surveys

S2C provides you with the ability to create branded and personalized DIY surveys and gain useful feedback from students and faculty.

  • تتوفر أنواع شاملة من الأسئلة للاختيار، مثالها صافي نقاط الترويج والحقل الواحد والخيارات المتعددة وغيرها.
  • اجمع التعليقات عبر قنوات متعددة مثل الرسائل النصية القصيرة والواتساب ووسائل التواصل الاجتماعي وما إلى ذلك.
  • Capture academic feedback throughout the university.
Omnichannel Feedback

Capture Omnichannel Feedback using Branded, Personalized Surveys

S2C provides you with the ability to create branded and personalized DIY surveys and gain useful feedback from students and faculty.

  • تتوفر أنواع شاملة من الأسئلة للاختيار، مثالها صافي نقاط الترويج والحقل الواحد والخيارات المتعددة وغيرها.
  • اجمع التعليقات عبر قنوات متعددة مثل الرسائل النصية القصيرة والواتساب ووسائل التواصل الاجتماعي وما إلى ذلك.
  • Capture academic feedback throughout the university.
Omnichannel Feedback

قم بتوليد المعلومات بشكل فوري

  • Analyze the data collected in real-time to find the gaps in your academic experience.
  • اختر من بين مجموعة واسعة من الأدوات والمخططات.
  • قم بتصدير التقارير والبيانات الأولية إلى صيغة البوربوينت والإكسل أو SPSS.
  • Understand your students and faculty through text and sentimental analytics.

قم بتوليد المعلومات بشكل فوري

  • Analyze the data collected in real-time to find the gaps in your academic experience.
  • اختر من بين مجموعة واسعة من الأدوات والمخططات.
  • قم بتصدير التقارير والبيانات الأولية إلى صيغة البوربوينت والإكسل أو SPSS.
  • Understand your students and faculty through text and sentimental analytics.

Survey2Connect’s Experience Management Solutions for Education Industry

S2C’s Academic Experience tool provides you with complete autonomy to build the best-in-class academic experience.

Survey2Connect’s Experience Management Solutions for Education Industry

S2C’s Academic Experience tool provides you with complete autonomy to build the best-in-class academic experience.

Improve application-to-admission yield rates

Survey2Connect allows you to manage the entire admission experience for all your prospective students. Collect student feedback on the admission process and use the insights to manage and create a better applicant experience.

  • Create the best possible applicant experiences.
  • Use data backed insights to improve upon the admission experience for students.
  • Better engage, track and convert prospects into admitted students.

Improve application-to-admission yield rates

Survey2Connect allows you to manage the entire admission experience for all your prospective students. Collect student feedback on the admission process and use the insights to manage and create a better applicant experience.

  • Create the best possible applicant experiences.
  • Use data backed insights to improve upon the admission experience for students.
  • Better engage, track and convert prospects into admitted students.

التحليل المتقدم

Survey2Connect provides universities with the feature of advanced analysis to further help you in managing your overall campus experience.

  • Create real-time reports.
  • Understand the gaps and provide immediate responses.
  • Pinpoint areas where immediate attention is required.

التحليل المتقدم

Survey2Connect provides universities with the feature of advanced analysis to further help you in managing your overall campus experience.

  • Create real-time reports.
  • Understand the gaps and provide immediate responses.
  • Pinpoint areas where immediate attention is required.

Understand student and faculty behavior

Carefully analyze your student’s and faculty’s experience to better understand what drives their experience and how you can use it to your advantage.

  • Gain insights into the most common terms being mentioned by students in your feedback collection surveys.
  • Use predictive analysis to understand the key experience drivers.
  • Understand the key factors responsible for bad campus experiences by analyzing the insights from feedback surveys.

Understand student and faculty behavior

Carefully analyze your student’s and faculty’s experience to better understand what drives their experience and how you can use it to your advantage.

  • Gain insights into the most common terms being mentioned by students in your feedback collection surveys.
  • Use predictive analysis to understand the key experience drivers.
  • Understand the key factors responsible for bad campus experiences by analyzing the insights from feedback surveys.

إجراءات مستنيرة للتصميم لا تنسى
تجارب العملاء

تقدم حلولنا الخاصة بتجربة العميل تحليلات بيانات فعّالة لتسهيل عملية اتخاذ القرارات الاستراتيجية.

صوت العميل

احصل على آراء العملاء من خلال قنوات متعددة ومكّن الموظفين المتعاملين مباشرةً مع العملاء من تصميم منتجات وخدمات مُخصصة للشركة لتعزيز تجربة العميل.

رضا العميل

فهم مختلف العناصر التي تعزز مستوى رضا العملاء في شركتك واستعراض آراء العملاء وملاحظاتهم والشعور الكامن لديهم باستخدام لوحات البيانات الغنية بالمعلومات.

كسب الأفراد المنتقدين

تحويل الأفراد المنتقدين لشركتك إلى عملاء دائمين يشيدون بالشركة عبر تحسين التجربة المقدمة للعملاء وتصميمها بمفهومٍ جديد، بالإضافة إلى توقع سلوكيات الأفراد المنتقدين واتخاذ الإجراءات في الوقت المناسب لسدِّ الفجوات في الخدمات المقدمة.

Explore S2C’s
محفظة المنتج

البحث الرقمي

حلول للبحوث الرقمية مُصممة لإدارة البحوث داخل الشركة وخارجها. ويمكنك استخدام أدوات الاستطلاع القابلة للتخصيص والتحليلات المعززة بالذكاء الاصطناعي بالإضافة إلى الأدوات المبسطة لإعداد التقارير وإدارة لوحة البيانات للحصول على نتائج أفضل.

تجربة العلامة التجارية

تعرف على وجهة نظر العملاء في شركتك وتوقع أداء الشركة عبر الحصول على تحليلات بيانات العملاء الفعلية، وصمم تجارب ممتعة للمتعاملين مع العلامة التجارية بما يضمن كسب ولاءهم للشركة.

تجربة الموظفين

دراسة آراء الموظفين حول شركتك باستخدام حلول إدارة تجربة الموظفين التي نقدمها، والحصول على الآراء والملاحظات الشاملة من الموظفين وتعزيز مستوى مشاركتهم داخل الشركة.

الجمهور

الوصول إلى فئات من العملاء في مختلف أرجاء العالم للحصول على تحليلات بيانات واقعية عن السوق، وتجميع المُدخلات من العملاء من قنوات متنوعة في منصة متكاملة لتصميم إجراءات قائمة على البيانات التحليلية.

تتحول أفضل العلامات التجارية في العالم إلى S2C لـ CX

Niva Bupa

Frequently Asked Questions

Education customer experience refers to the overall experience of students, parents, and other stakeholders with an educational institution, including schools, colleges, universities, and other learning organizations. CX in the education industry plays a crucial role in attracting and retaining students. 

To ensure a positive education customer experience, institutions can use student satisfaction survey software to collect feedback from students and other stakeholders. This feedback can be used to identify areas where improvements can be made and to develop strategies to enhance the CX in the education industry. 

Education customer experience covers various aspects of an educational institution, such as admission processes, classroom experience, campus facilities, student support services, and faculty interactions. It also includes non-academic aspects such as extracurricular activities, social events, and alumni engagement. 

Providing a positive education customer experience can lead to higher student satisfaction, retention rates, and engagement. Educational institutions that prioritize CX in the education industry can stand out in a competitive market and build a positive reputation. Therefore, educational institutions must focus on providing a seamless and personalized experience to their students and other stakeholders. Using student satisfaction survey software can help institutions to achieve this goal and improve the education customer experience.

In the education industry, providing a positive education customer experience is crucial for universities to attract and retain students. Investing in a customer experience solution for universities can help educational institutions to achieve this goal. 

A customer experience solution for the university can provide valuable benefits such as collecting feedback from students and other stakeholders, identifying areas for improvement, and developing strategies to enhance the education customer experience. This includes aspects such as admission processes, classroom experience, campus facilities, student support services, and faculty interactions. 

Furthermore, a positive education customer experience can lead to higher student satisfaction, retention rates, and engagement. Educational institutions that prioritize education customer experience can stand out in a competitive market and build a positive reputation. 

A customer experience solution for universities can also provide insights into student needs and preferences, enabling educational institutions to make data-driven decisions about their programs and services. This can help institutions to develop and deliver more relevant and innovative programs that meet their students’ expectations, leading to increased enrollment and revenue. 

Overall, investing in education customer experience and using a customer experience solution for universities can bring significant benefits to educational institutions, including increased student satisfaction, retention rates, and revenue, as well as insights into student needs and preferences, leading to improved programs and services.

Survey2Connect is a customer experience management platform that can help improve education customer experience. Collecting feedback from students, parents, and other stakeholders through surveys and feedback forms is one way Survey2Connect can enhance the education customer experience. By analyzing the feedback data, Survey2Connect provides valuable insights into student needs and preferences, allowing institutions to make data-driven decisions about their programs and services. Survey2Connect can also personalize the education customer experience by collecting and analyzing data about student preferences and behavior. By delivering tailored programs and services that meet student expectations, educational institutions can increase student satisfaction and retention rates. Streamlining feedback collection and analysis can save time and resources, allowing institutions to focus on delivering better education customer experience. By building a positive reputation through a better education customer experience, institutions can attract more students and stand out in a competitive market. Overall, Survey2Connect can help educational institutions boost their education customer experience and drive positive outcomes.